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Smart hospitals use data and technology to improve their processes and patients’ well-being. Smart hospitals are inspired by the idea that patients are customers, and they expect medical facilities to cater to their needs. Smart rooms will look differently in each hospital, but they all serve the same goals. Smart wards are pricy, and the costs can reach tens of thousands of dollars per room. Smart hospital is patient-centric facilities connected to an ecosystem of other organizations and sharing data with them. The Sunway Medical Center, which won Frost & Sullivan’s Smart Hospital Company award, used its technology to adapt to the pandemic and serve its patients well.
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