Too Long; Didn't Read
When I look around, I see the sadness on people’s faces. Blockchain, machine learning and DevOps enthusiasts everywhere, yearning for the next big thing, the next thing that fires up the IT industry with razzmatazz and zing. The next thing that helps us deliver faster, with better control, and enduring quality. Saving us from software crimes of slow releases, delivered badly, and issue laden post release. We may not have much longer to wait, as the next big thing may be about to arrive. Its name is ITIL, ITIL IV.