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QuickBooks Desktop Error C=387 and How to Solve Itby@judenoronha
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QuickBooks Desktop Error C=387 and How to Solve It

by JudeFebruary 25th, 2022
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QuickBooks creates reports and graphs of transactions to help you stay informed about your business. Errors related to QuickBooks files occur when the company file is not saved correctly or if there is a serious issue with the software. The C=387 QuickBooks error occurs when an amount that doesn't exist in either your bank account or your accounts payable section on both the ledger and sub-ledger levels. To fix the issue, follow all of the steps below: Download the reimage tool from the manufacturer's website.

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QuickBooks creates reports and graphs of transactions to help you stay informed about your business. These reports are generally essential for any business, but sometimes they can be erroneous due to technical issues. Errors related to QuickBooks files occur when the company file is not saved correctly or if there is a serious issue with the software. It is important to figure out what error has occurred in order to fix it properly.


The C=387 QuickBooks error occurs when you have an amount that doesn't exist in either your bank account or your accounts payable sections on both the ledger and sub-ledger levels. This means that even though an amount exists, it might not show up on all of the ledgers. When you try opening QuickBooks, you might come across this error.


This is one of QuickBooks' common errors that have many possible reasons behind it. The problem can occur due to incorrect data entry, improper closing of the company file or even if any other application like Microsoft Excel or Adobe Acrobat Reader is interfering with your company file.


The C=387 error occurs because there is an unknown mismatch between amounts in different accounts on different ledger and sub-ledger levels. To fix the issue, follow all of the steps below:


Download the Reimage Tool

The re-image tool is an essential piece of equipment for every computer expert. It basically helps in boosting performance and speed, making it possible to carry out various tasks quicker than before with improved efficiency.


You can make use of this program by following these simple steps:


  • Download the reimage tool from the manufacturer's website. And then save the file on the desktop.
  • Navigate to the file location and double-click on it.
  • The installation process will begin now. Select Yes.
  • A welcome screen will be seen during the launch of the program.
  • Un-check the checkbox and then an automatic scan will start. Press the install tab.
  • The Reimage tool will install.
  • The tool itself will download needed updates on the system.
  • A preliminary scan will begin on the system, in order to determine the condition of the system.
  • After the scan process ends, the tool will inform you regarding the damaged areas.
  • Press start repair and reboot the system.


To fix the template error, follow these steps:


  • Navigate to lists and templates option in case it's inactive.
  • Go for a specific type of forum that has an issue with their design or coding - like"Redirect Loop".
  • Press “Open Forum” button when you see this screen appear;
  • Repeating till every thread shows some kind Of Error Message


These steps should resolve the C=387 QuickBooks error for you and allow you to access your company file as usual. Hopefully, this will help resolve any technical issues you might be facing with the software including those related to QuickBooks files and data.