TLDR
69% of people would rather use their phone than approach an employee in a store. 85% of smartphone owners prefer messages as compared to calls and emails. 55% ignore marketing emails due to a flood of emails in their inbox, and 29% never listen to their voicemails. Texting is taking the center stage as the time to react is much shorter in comparison to email. 45% of texts are responded to - 8 times higher than emails where only 6% are answered. Curbside pickup is now becoming more widespread.via the TL;DR App
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Written by brianwallace | Founder @ NowSourcing | Contributor at Hackernoon | Advisor: Google Small Biz, SXSW | Founder of The Innovate Summit
