Identifying Fake Reviews On Amazon

Written by TheMarkup | Published 2021/06/08
Tech Story Tags: amazon | the-markup | faagm | ecommerce | online-shopping | fake-reviews | customer-experience | hackernoon-top-story

TLDR Review hijacking is a way that sellers can steal reviews from older products in order to catapult their listing to the top of search results. Unscrupulous sellers have found a number of ways to take existing reviews and attach them to a new, unrelated product. Amazon spokesperson Patrick Graham said the company uses a combination of machine learning tools and human investigators to analyze millions of reviews per week, with a goal of stopping fake reviews before they are published. The Markup reached out to the seller, "Wilma Marmon," which lists its business address in Chengdu, China, for comment.via the TL;DR App

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Written by TheMarkup | Nonprofit organization dedicated to data-driven tech accountability journalism & privacy protection.
Published by HackerNoon on 2021/06/08