How to Start a Conversation With a Customer: 25 Welcome Message Ideas

Written by Peters | Published 2020/03/28
Tech Story Tags: welcome-message | customer-support | chat | marketing | customer-success | customer-experience | chatbots | live-chat

TLDR The first messages are universal, suitable for any part of your website; the setup takes minimum time, draws attention to the chat and, in turn, increases the conversion rate. They are suitable for both sales and support; they can be used to help customers with problems or issues. An automatic message in a chat can help users deal with issues before they occur; it’s also helpful to talk to the support team; find out what issues they have to deal with most often and set up an auto-reply message.via the TL;DR App

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Published by HackerNoon on 2020/03/28