Excelling In User Support: Think Big, Start Small

Written by topdesk | Published 2023/02/03
Tech Story Tags: customer-service | user-support | user-experience | service-management | customer-experience | customer-support | tech-support | business-strategy

TLDR55% of customers expect a higher level of customer service than ever before. Those aged 18 through 34 expect even more service levels than they've previously experienced. 73% of support leaders say that they think customer expectations are getting higher. Only 42% are sure they are meeting those expectations.via the TL;DR App
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Written by topdesk | President of TOPdesk US.
Published by HackerNoon on 2023/02/03
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