Email is Not Dead: Response Time is Everything

Written by brianwallace | Published 2020/02/05
Tech Story Tags: email | customer-experience | infographic | customer-success | saas | email-marketing | email-marketing-hacks | communication

TLDR In 2017, 90% of all Americans of all ages, from 15 all the way to 65 and up, checked their emails regularly. Average response time for sales leads is an astounding 42 hours. When you take a long time to respond to an email that can say a lot to your potential customer. Leaving a client’s email unread can have many bad effects on business with them and others in the future. Companies that respond to inquiries within 1 hour are 7 times more successful than those who take 2 hours.via the TL;DR App
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Written by brianwallace | Founder @ NowSourcing | Contributor at Hackernoon | Advisor: Google Small Biz, SXSW | Founder of The Innovate Summit
Published by HackerNoon on 2020/02/05
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