Consumer Perception Can Make Or Break Your Business

Written by scottdclary | Published 2022/05/26
Tech Story Tags: consumer | business | consumer-behavior | business-strategy | small-business | entrepreneurship | entrepreneur | hackernoon-top-story | hackernoon-es | hackernoon-hi | hackernoon-zh | hackernoon-vi | hackernoon-fr | hackernoon-pt | hackernoon-ja

TLDRCustomers are the people who keep us afloat, and they're the ones who can make or break our businesses. We need to focus on creating a positive image and cultivating good relationships with them. The majority of companies understand the link between customer experience and loyalty, but 40 percent leave it out of their C suite strategic planning. When companies get CX right, the rewards are ideal – customers pay more and they keep coming back. If you're not paying attention to customer perception, you're in for a world of hurt.via the TL;DR App
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Written by scottdclary | Host of The Success Story Podcast. I write a newsletter to 321,000 people. newsletter.scottdclary.com
Published by HackerNoon on 2022/05/26
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