TLDR
45.9% of businesses will consider it as their top priority for the next 5 years, followed by product (33.6%) and pricing (20.5%) Artificial Intelligence (AI) is the latest entrant to improve the customer experience. In 2019, AI and Machine learning accounted for 25% of all customer interactions. The real-world use cases of Artificial Intelligence can be found in healthcare, retail, eCommerce, and other major industries. 30% of companies increased their investment in AI technology during the pandemic.via the TL;DR App
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Written by Shardul-Bhatt | Shardul stands as the CEO of BoTree - a global innovation ecosystem that provides product engineering services.
