Too Long; Didn't Read
ITOM is now addressing the needs of the expanding and dynamic nature of IT infrastructure as a function. Observability is inherent as a principle to a system and not something that is instilled. For digital transformation and cloud adoption, observability is one of the essential and critical pillars. Creating intelligent autonomous systems is the ITOM’s new skill to be added. It is about observability that creates a proactive and transparent among complex and modern ecosystems. It provides deeper operational visibility that brings an organization-wide sense of customer experience.