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Observability is a hot term in the IT industry, but don't let it fool you: Having visibility into your organization's apps and services only gives you partial clarity into a system’s overall performance. To get a full understanding of your monitoring data, you need to apply contextual intelligence. Context matters in observability just as it matters in daily human interaction. Clustering and correlation add meaning to data and metrics by taking a wide view of the environment and making connections between all of the data in a technology stack.