If You're in a Mid-level to Senior Managerial Role, You Need to Master Effective Communication

Imagine yourself in the midst of a team meeting, staring at a sea of confused faces as you try to explain a complex problem. You've cracked the code, but when it comes to sharing your solution, you struggle. Yikes, stressful! No big deal! It's just another opportunity to grow.

Transitioning from a mid-level to a senior role isn't merely a test of your technical prowess. Camille Fournier, in her book "The Manager's Path," emphasizes the importance of soft skills in leadership and managerial roles. But why are these soft skills, particularly effective communication, so crucial for a senior role?

“Soft skills get little respect but will make or break your career.”- Peggy Klaus, leadership and communication expert.

Mastering Effective Communication Skills

As a senior, your responsibility isn't just about harboring knowledge; it's about sharing it effectively. You are expected to foster a shared understanding within your team, ensuring everyone grasps the tasks at hand, the overall objectives, and their role in achieving these goals. This may seem daunting, but it's the mastery of this skill that sets apart a great senior from the rest.

Clarity in Articulation

Effective communication begins with clarity in articulation. As a senior, your role isn't solely about devising solutions but also about conveying these solutions in a clear, concise, and coherent manner. This skill is crucial whether you're explaining a complex algorithm to your team, presenting a project update to stakeholders, or communicating a vision. Remember, your ideas are only as good as your ability to communicate them.

But communication isn't just about sharing your own ideas; it's also about understanding those of others. That's where the art of active listening comes in.

Active Listening

Active listening involves fully engaging with the speaker, seeking to understand their perspective, and responding thoughtfully. This skill is essential as it helps build trust, resolve conflicts, and uncover ideas that might otherwise remain unheard of. As Stephen R. Covey, author of "The 7 Habits of Highly Effective People," wisely said, "Most people do not listen with the intent to understand; they listen with the intent to reply."

In addition to active listening, creating an environment where everyone feels comfortable sharing their thoughts is equally crucial.

Fostering Open Dialogue

Creating an environment where open dialogue is encouraged greatly enhances team collaboration. This requires building trust and safety where everyone feels safe to express their ideas and opinions and where differing viewpoints are valued rather than dismissed. Open dialogue leads to deeper learning, innovative ideas, improved problem-solving, and a stronger, more unified team.

However, fostering open dialogue is more than just encouraging expression—it's about responding with understanding and empathy.

Empathy in Communication

Empathy, the ability to understand and share the feelings of others, is a key part of effective communication. When team members feel their emotions and perspectives are understood and respected, they're more likely to share their thoughts and contribute meaningfully. Empathetic communication can also help mitigate conflicts and improve working relationships.

Yet, empathy is not just about understanding others; it's also about being receptive and responsive to feedback.

Giving and Receiving Feedback

Feedback is a two-way street. As a Senior, you are a de-facto leader, and you'll need to provide constructive feedback to your team members to aid their growth and improve performance. However, it's equally important to be open to receiving feedback. It can provide valuable insights that can help you grow as a leader and make improvements that benefit the entire team.

Mastering effective communication is more than just talking. It's about active listening, fostering open dialogue, empathetic responding, and skillful feedback exchange. As you step up from a mid-level to a senior role, these skills will become the tools of your trade.

Taking the leap to senior isn't just about going deep technically. Soft skills play a critical role. Effective communication, the ability to align the team's goals with the company's objectives, and a commitment to continuous learning and growth are all part of the package. As Fournier rightly states in "The Manager's Path," as you climb the professional ladder, your skills must evolve and expand. So, take a moment to evaluate your soft skills. How are your communication skills shaping your career? Remember, it's these often underappreciated skills that will truly set you apart and propel your career forward.

Also published here.