How to Define User Behavior Using Methods Like Grouping, 2x2 Matrix, and Venn Diagram.
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The goal of this method is that, by sharing stories about users, team members can reconstruct a picture of events that is as robust as possible. By sharing stories, participants can put together a unified opinion about what they heard and saw. Saturating the space is a way to visually show all details of the user experience, arranging all our sticky notes on a board or on a sheet of flip chart paper. Later on, we will work with this information by grouping the sticky notes and drawing out patterns.