This article demonstrates how to create a simple chatbot in Telegram and configuring it using Quickwork Journey Builder. Skill level: Easy Time required: 5 minutes What you'll need: Referring to the Telegram: Connecting your account guideTelegram accountTelegram - Get new message triggerTelegram - Send message action How to create a bot in Telegram To create a bot in Telegram, first refer to the steps 1 to 6 of the Telegram: Connecting your account guide. Configuring Telegram trigger Switch to Quickwork Journey Builder and under the Trigger section, choose the Telegram app from the drop-down menu in the App field. Select the trigger event, Get new message, from the drop-down menu in the Trigger Event field. Click the Link an account button to authorize your Telegram account. Refer to the steps 7 to 11 of the Telegram: Connecting your account guide to do so: Configuring Telegram action Under the Steps section, click on Please choose an action. Choose the Telegram app from the drop-down menu in the App field. Select the action, Send message, from the drop-down menu in the Action field. No need to authorize as we had already done for the trigger. In the Chat ID input field, drag and drop the ID data pill from the Get new message trigger output data tree. In the Message field, type the message you want to send as a reply on Telegram bot when a user sends a message. Save the changes in a journey and click the Start Journey button. Testing the bot: Now, go to your Telegram Android/iOS app and search the bot that you have connected with Quickwork Journey Builder. Specify the username of the bot to search. Note: In my case, the username of the bot is A12BCDbot and the bot name is SampleBot.Tap on it and tap the START button. Simply send a Hello to the bot. The bot will respond with the text message specified in the Telegram action: In this way, your Telegram bot is ready to interact with your customers 24/7. With the help of other actions such as Send document, Send photo, Send video. Blending with the looping conditions, you can make a smarter Telegram bot that can seriously help you enhance customer engagement. Also published on: https://helpdesk.quickwork.co/hc/en-us/articles/360051946673-Telegram-How-to-build-a-simple-bot This article demonstrates how to create a simple chatbot in Telegram and configuring it using Quickwork Journey Builder. Skill level : Easy Skill level Easy Time required : 5 minutes Time required 5 minutes What you'll need: What you'll need: Referring to the Telegram: Connecting your account guide Telegram account Telegram - Get new message trigger Telegram - Send message action Referring to the Telegram: Connecting your account guide Telegram: Connecting your account Telegram account Telegram - Get new message trigger Telegram - Send message action How to create a bot in Telegram How to create a bot in Telegram To create a bot in Telegram, first refer to the steps 1 to 6 of the Telegram: Connecting your account guide. steps 1 to 6 Telegram: Connecting your account Configuring Telegram trigger Switch to Quickwork Journey Builder and under the Trigger section, choose the Telegram app from the drop-down menu in the App field. Trigger Telegram App Select the trigger event, Get new message , from the drop-down menu in the Trigger Event field. Get new message Trigger Event Click the Link an account button to authorize your Telegram account. Link an account Refer to the steps 7 to 11 of the Telegram: Connecting your account guide to do so: 7 to 11 Telegram: Connecting your account Configuring Telegram action Under the Steps section, click on Please choose an action . Steps Please choose an action Choose the Telegram app from the drop-down menu in the App field. Telegram App Select the action, Send message , from the drop-down menu in the Action field. Send message Action No need to authorize as we had already done for the trigger. In the Chat ID input field, drag and drop the ID data pill from the Get new message trigger output data tree. Chat ID ID Get new message trigger output Get new message trigger output In the Message field, type the message you want to send as a reply on Telegram bot when a user sends a message. Message Save the changes in a journey and click the Start Journey button. Start Journey Testing the bot: Now, go to your Telegram Android/iOS app and search the bot that you have connected with Quickwork Journey Builder. Specify the username of the bot to search. Note: In my case, the username of the bot is A12BCDbot and the bot name is SampleBot . Tap on it and tap the START button. Simply send a Hello to the bot. The bot will respond with the text message specified in the Telegram action: username Note: A12BCDbot SampleBot START Hello In this way, your Telegram bot is ready to interact with your customers 24/7. With the help of other actions such as Send document , Send photo , Send video . Send document Send photo Send video Blending with the looping conditions, you can make a smarter Telegram bot that can seriously help you enhance customer engagement. Also published on: https://helpdesk.quickwork.co/hc/en-us/articles/360051946673-Telegram-How-to-build-a-simple-bot Also published on: https://helpdesk.quickwork.co/hc/en-us/articles/360051946673-Telegram-How-to-build-a-simple-bot

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