My Bootstrapping Journey Week 5 — Retrospective Read last week’s article here. Read the first part of this series here: .This is my product: . Read my entire journey . In this series, I’ll try to bring my product to profitability. What I Learnt Building a SaaS Find Better Questions here I’d like to talk a little more about individual customers, but it would be too much of a pain to ask them individually whether I can write about them here, and I respect their privacy. But I can show you anonymized data. This is a look at my CRM: Let me explain these stages: Sign Up in App:They downloaded the application and registered In Trial:They started the trial. Almost everyone converted to this stage since I changed the trial to no credit card required. I might still revert this in the future. But for now, I want as many people as possible to try . Find Better Questions Used the Product:People are tagged this way as soon as they create a list, which is the first and only thing you can do after you created an account. Paying Customer:I don’t have to explain this one. There are pretty much no customers, which is a pain, but even worse, there are more than 10 people who downloaded the application but never actually used it. I wonder how that can happen. They download 50MB+, but don’t use the app? This needs to be improved. How to Have People Use Find Better Questions Here are the things I did so far to improve the situation: Ask them why they don’t use the thing.Even if they didn’t answer, that’s good feedback. They’re simply not interested. I fixed a bug.This is embarrassing. There was a bug which didn’t allow you to create a list. Two people fell victim to this. They never returned thus far :( I guess that they deleted the app. It would be hard to get them to download it again. Improve the onboarding a little.I just changed the text a little. I think I’m on the right path to get people to actually use the thing. If this continues, I’ll have to make more major changes. What else did I do this week? Finished the new animation at https://findbetterquestions.com/ Answered two Quora questions:1: 2: What are some examples of great marketing? Why is entrepreneurship considered a lonely journey? I sent some cold emails. I signed up to . I like it thus far. Bluetick.io Write many more emails. That’s pretty much it for this one. → Week 6: Coming at the end of this week. Make sure to 👋 ← Week 4 follow me

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How I Convert Trials to Customers

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Emil Bruckner

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How I Convert Trials to Customers

Too Long; Didn't Read

Emil Bruckner

About Author

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