Too Long; Didn't Read
The role of MSPs in helping IT teams accomplish the outsized role technology plays in business success as strategic partners is radically changing. They are now viewed as people who are depended on to provide a more critical and indispensable supporting role to CIOs. The Gartner estimates that more than 60% of buyers won't achieve the IT outsourcing deals from their MSP deals, it becomes glaring that even when you outsource to MSP, you may still fall short of an assignment, you can expect problems from the MSP.