Helping Our Users Mitigate The 2020 Cloudflare Outage - How We Did It

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A configuration error in Cloudflare’s backbone network caused an outage for about 27 minutes on July 18th, 2020. Many locations with heavy internet usage were affected including San Jose, Seattle, Los Angeles, Chicago, Washington, DC, London, Amsterdam, Frankfurt, Paris, Stockholm, Moscow, São Paulo, and the list goes on. The outage is a wake-up call reminding all businesses will eventually have to deal with outages if offering any form of web services. A solid cloud redundancy and disaster recovery plan in place is imperative.