Hack Calmer Conversations and Get Reliable Feedback from Usersby@adityasudhakar

Hack Calmer Conversations and Get Reliable Feedback from Users

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‘Lying’ by Sam Harris explores why we lie to one another. We do it because lying is easier. It’s what makes listening to users an underrated skill. Most people don’t talk to users for a variety of reasons. It's uncomfortable. You’re troubling someone. You need to say please and thank you. You may mess it up. You're thinking about what to ask next. And not listening to what the user is saying. Ask: “And what did you do next?”*** Hack Question (HQ)

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by Aditya Sudhakar @adityasudhakar.Product at early PMF stage ventures backed by a16z, Menlo, Bain, Bloomberg, Propel, BoostVC, UnshackledVC and others
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