It’s fashionable to dunk on Google. But the company recently made some announcements that demonstrate how Google is adapting to the AI arms race. The company made two big announcements recently – the launch of
Google’s global search market share has seen a
But the real problem for Google? Its share of the U.S. search advertising market
Losing dominance is good for Google. Dominance too often breeds complacency. But Google has struggled to find the right balance between responding quickly and thoughtfully. When ChatGPT upended the technology industry in November 2022, Google was characterized as a slow-moving battleship with OpenAI being the fast-moving speed boat. Google responded by going into panic mode. The company rushed to market its answer to ChatGPT, Bard. Unfortunately for Google,
But Google licked its wounds and made Bard (rebranded as Gemini) better. Google developed Gemini to the point where it’s now
Which brings us to two major announcements that Google made recently.
Gemini has advanced significantly with its latest update to Gemini, Gemini 2.0. The roll-out features improved speed, multimodal capabilities, and a deeper contextual understanding of user queries. These advancements aim to position Gemini as a more versatile and powerful tool, particularly for search and content generation.
One of Gemini 2.0’s notable features is its ability to process and generate content across multiple formats—text, images, and audio—simultaneously. This marks a shift from traditional single-modal interactions, where responses are limited to one format, to dynamic, context-rich responses tailored to the user’s needs.
For example, a user seeking information about a scientific concept might receive a detailed written explanation, a supporting diagram, and an audio summary, all in a single interaction. For recipe searches, users could be presented with step-by-step instructions, a narrated audio guide, and video demonstrations integrated directly into search results.
Gemini 2.0 demonstrates a more nuanced grasp of user queries, particularly those that are ambiguous or layered. By using advanced natural language understanding (NLU) models, it can disambiguate complex questions and generate responses that synthesize multiple data points. For instance, when a user asks a compound question such as “What are the health benefits of matcha, and how can I incorporate it into my diet?” Gemini can provide a breakdown of matcha’s nutritional benefits, personalized dietary recommendations, and links to recipes or related multimedia content.
Gemini can tap into real-time data and combine it with its static training. This dynamic integration means users can receive up-to-date information on rapidly evolving topics like current events, market trends, or technological developments. For businesses, this raises the stakes to make sure their content is both timely and continuously updated to remain relevant in searches.
Gemini 2.0 is designed to handle more complex and data-intensive queries without sacrificing speed. It can synthesize large volumes of structured and unstructured data—such as databases, articles, and multimedia—into concise, actionable answers. This capability may benefit industries like finance, healthcare, and education, where users often seek detailed, high-precision responses.
Gemini 2.0 uses contextual signals such as user search history and preferences to deliver highly personalized responses. This personalization allows Gemini to tailor its output based on the user’s unique needs. For example, a frequent traveler researching a destination might receive tailored results, including flight deals, hotel recommendations, and travel guides that align with their budget and previous searches.
These advancements in Gemini mean businesses need to rethink their digital strategies in several ways, such as optimizing content for multimodal outputs. And this is where Google’s distinct advantage comes into play: Google is incorporating Gemini into its vast ecosystem of products, such as Search, Google Workplace, the Android operating system, and Gmail. And even though Google is being challenged, its ecosystem remains powerful. So, businesses need to adapt. Here are near-term implications.
To succeed in a Gemini-powered ecosystem, businesses must create content that not only communicates effectively with users but also aligns with the technical requirements of AI-driven platforms. This means breaking down information into modular, layered formats that can be easily parsed and rendered across different media.
For example, text descriptions should be paired with accompanying visuals like diagrams or infographics, each tagged with relevant metadata to ensure machine readability. Audio components, such as narrated guides or summaries, can complement these formats to enhance accessibility and engagement.
This approach caters to Gemini’s ability to provide multimodal responses by optimizing all content elements (whether textual, visual, or auditory) for integration and presentation in search results or AI-assisted applications.
The knowledge integration capabilities of Gemini require businesses to make their digital assets machine-readable and easily interpretable. Structured data plays a key role here, as schema markup, metadata, and semantic tagging enable Gemini to extract and contextualize information efficiently.
For instance, an eCommerce platform could use product schema to highlight details like price, availability, and reviews, thus making sure that Gemini can accurately pull relevant results for queries such as “top-rated laptops under $1,000.”
Businesses might also need to invest in dynamic data systems that allow for real-time updates to make sure that time-sensitive information (e.g., stock levels or promotional pricing) remains accurate when surfaced by AI. This level of interoperability might improve both visibility in AI-driven search and also reduce the risk of outdated or irrelevant results alienating potential customers.
Gemini’s ability to understand and respond to nuanced queries means businesses must go beyond surface-level content and anticipate the broader context of user searches. This requires mapping out user intent, including potential follow-up questions and related interests, and creating content that addresses these layers of need.
For example, a fitness brand catering to a query like “best home treadmill” could enhance its content strategy by including multimedia elements that answer implicit questions, such as a setup video for the treadmill, a downloadable workout plan, and a maintenance guide. Anticipating these secondary needs would improve the user experience and position the brand as a comprehensive resource.
Businesses can maximize the relevance and impact of their digital assets in AI-powered environments by understanding and addressing both explicit and implicit user intent.
Google also made inroads with AI agents, which are intelligent systems designed to perform tasks autonomously.
The adoption of AI agents by companies like Salesforce is one of the biggest stories in the business world due to their potential to automate complex tasks, improve operational efficiency, and possibly drive innovation. Google has announced Project Mariner as an experimental AI agent that can autonomously navigate and perform tasks on the web within the Chrome browser.
Project Mariner, currently in its testing phase, is designed to automate web browsing tasks by moving the cursor, clicking buttons, and filling out forms, essentially mimicking human interaction with websites. Fueled by Gemini 2.0, Mariner uses advanced multimodal capabilities to interpret visual, textual, and contextual cues on websites. This allows the agent to not process information and also engage with interactive elements such as buttons, dropdown menus, and form fields.
For example, in a task like registering for a webinar, Mariner could locate the registration page, fill in user details, select preferences, and submit the form. Unlike static bots that follow rigid scripts, Mariner adapts to variations in website designs. This should help Mariner handle dynamic layouts, pop-ups, or error states. This flexibility is a major advancement, enabling Mariner to complete complex tasks across a wide range of digital environments.
Project Mariner promises to perform multistep tasks that typically require human input. It integrates Gemini 2.0’s contextual understanding to synthesize information from multiple sources and apply it. For instance, if tasked with booking travel, Mariner can browse multiple airline websites, compare prices, and consider user preferences for departure times and layovers before completing the booking process, including payment. This involves not just interaction with individual sites but also decision-making based on the information it retrieves.
Additionally, Mariner can automate repetitive workflows, such as data entry or order processing, by interacting with websites and pulling data into structured formats for internal use. These capabilities highlight Mariner’s potential to change web navigation by turning the browser into a dynamic workspace for automation.
Project Mariner’s ability to autonomously interact with web environments has many implications for how businesses approach digital tasks.
For example, in customer service, Mariner could navigate multiple support systems to resolve queries, such as identifying warranty information, filing a claim, or even responding to customer emails.
In market research, it could browse and compile insights from competitor websites, review sites, and online forums, offering businesses comprehensive data without manual effort. Mariner’s (anticipated) adaptability makes it ideal for applications like regulatory compliance, where it could check multiple sources to make sure a company’s practices align with updated legal standards.
By automating these labor-intensive activities, Mariner could reduce operational costs and free up human employees to focus on higher-value tasks. Its development could signal a shift from AI to an active participant in executing complex, goal-oriented workflows. I say “could” because we are in the early days.
AI agents like Project Mariner have the potential to alter how search engines and digital platforms interact with users and businesses. Traditional search relies on user-initiated queries and static content to deliver results, but AI agents introduce a more dynamic approach by autonomously retrieving, analyzing, and synthesizing information across multiple sites. For businesses, this could mean optimizing content for machine-driven searches, where AI agents prioritize structured data, semantic clarity, and real-time updates.
For example, a product page that includes schema markup, detailed metadata, and dynamic pricing information would be better suited to interact with AI agents than one relying solely on text descriptions. This shift necessitates a deeper understanding of how AI agents interpret and prioritize content, which could push businesses to adopt data-driven strategies that align with these evolving search dynamics.
The rise of AI agents (beyond what I’m writing about in this article) also presents opportunities for businesses to develop advertising formats tailored to machine-driven engagement. Unlike human users who may respond to visual cues or emotional appeals, AI agents prioritize relevance, efficiency, and data accuracy. This could lead to the emergence of agent-specific advertising strategies, such as paid placements within AI agent workflows.
For instance, in an eCommerce context, businesses might bid for higher visibility in AI-curated product comparisons, similar to how search engine advertising functions today. New ad formats could involve creating promotional data feeds optimized for AI agents. Conceivably a business could integrate special offers or branded messages more effectively into the agent’s interactions with users. Businesses that experiment with these models may gain a competitive edge as AI agents become more prominent in search and commerce.
For eCommerce platforms, AI agents like Project Mariner could change how products are searched, recommended, and purchased. By navigating multiple platforms, comparing prices, and assessing user preferences autonomously, AI agents can streamline the decision-making process for consumers. This could enable businesses to focus on creating personalized experiences by feeding the agents detailed product data, rich descriptions, and real-time inventory updates.
For example, an AI agent assisting a customer looking for running shoes could analyze options across various sites, compare technical specifications, and even recommend complementary products like performance socks or hydration packs. The integration of personalized recommendations into the AI workflow has the potential to boost conversion rates, as customers are presented with tailored options that meet their specific needs with minimal effort.
Where does Google go from here? Well, we know in 2025, the company will be embroiled in a dogfight with those pesky upstarts (that don’t seem so much like upstarts anymore) such as OpenAI and Perplexity. Google’s strengths in the generative AI arms race stem from its integration of AI across a vast ecosystem, access to extensive user data, and the resources to innovate at scale. These advantages allow Google to enhance tools like Gemini 2.0 and Project Mariner in ways that competitors cannot easily replicate.
As noted earlier, Google’s vast ecosystem (including Search, Gmail, Google Workspace, Android, and YouTube) enables interoperability between services, allowing Google to implement new AI capabilities at scale. For example, Gemini 2.0’s multimodal features can enrich Google Search with text, image, and audio responses while also enhancing personalized recommendations on YouTube or workflow automation in Workspace. Competing startups like OpenAI Perplexity lack this sprawling infrastructure, which limits their ability to offer end-to-end solutions across diverse user needs.
Despite its declining search market share, Google retains the largest repository of user data, giving it an edge in training generative AI models. Gemini 2.0, for instance, benefits from billions of daily user interactions that help refine its contextual understanding, personalization, and real-time knowledge integration. Startups don’t match the scale and diversity of Google’s data, which remains essential for optimizing AI performance across a wide range of scenarios.
Google’s longevity in the tech industry builds a level of trust and familiarity among users and businesses. While OpenAI and others are viewed as innovators, Google’s reputation as a reliable provider of search and productivity tools likely helps its AI offerings gain quicker adoption in enterprise and consumer markets. Ongoing improvements, such as Project Mariner’s ability to automate workflows, capitalize on Google’s brand credibility to introduce advanced capabilities with potentially less resistance than newer entrants might face.
Google’s financial resources and expertise allow it to iterate quickly on AI projects and recover from missteps. The botched rollout of Bard, for instance, has been largely mitigated by Gemini’s subsequent advancements. Google’s ability to deploy massive teams of engineers and researchers gives it an edge in improving AI tools faster than leaner startups can.
Google’s strengths in scale and infrastructure can also hinder its ability to innovate as quickly as leaner rivals. And it business model, heavily reliant on search advertising, faces challenges as user behavior shifts toward platforms like TikTok, Amazon, and AI-driven alternatives. Google must also contend with increased regulatory scrutiny and high expectations from users accustomed to its dominance.
While Google is no longer the slow-moving battleship it was accused of being after ChatGPT’s launch, its size and bureaucracy still hinder rapid innovation compared to more agile competitors. OpenAI and Perplexity can bring features to market faster and iterate based on user feedback without navigating the complex organizational challenges Google faces.
Google’s business model is deeply tied to search advertising, which faces growing competition from platforms like Amazon and TikTok, as well as conversational AI. The rise of AI agents that are discussed here could complicate Google’s ad-driven revenue model. Adapting to this shift while maintaining profitability could be a challenge.
Google’s dominance in tech has often attracted regulatory scrutiny, and its moves in AI could exacerbate this issue. Competitors and regulators may argue that Google’s access to data resources and its integration of AI into widely used platforms give it an unfair advantage, potentially leading to antitrust investigations. This is less of a risk for smaller companies like OpenAI and Perplexity, which are perceived as disruptors rather than monopolists.
Younger audiences, particularly Gen Z, increasingly favor platforms like TikTok and Amazon for search-related activities. This demographic shift threatens Google’s long-term user retention and its ability to shape AI adoption patterns. If these users grow accustomed to alternative platforms, they may be less inclined to embrace Google’s AI offerings, even as tools like Gemini 2.0 and Mariner gain traction.
Unlike startups that can afford niche successes, Google faces immense pressure to deliver AI solutions that work flawlessly across its entire ecosystem. Missteps like the initial Bard rollout or underwhelming adoption of new features can damage its reputation more significantly than failures from smaller competitors, as Google’s products are held to a higher standard by users and the industry alike.
Accurate or not, the perception of Google is that the company is responding to change, not driving it. But the company seems to be figuring out how to manage the cadence of change by balancing speed with rigor. To be sure, Google is being challenged on all fronts, ranging from fast-growing search alternatives to ongoing antitrust legislation. But remember when Meta was supposedly on the ropes in 2021-22 only to roar back with AI-driven capabilities? Don’t count out the battleships.