It is unfortunate that Google chose to entirely shutter the service instead of working on improving the end-user experience and implementing mechanisms that can easily and effectively address the spam problem. Throughout the time Nearby Notifications was in existence, Google made almost no effort to improve documentation or clarify to marketers how best to make content relevant and timely.
Nevertheless, this was an important innovation in the proximity marketing space, and we thank Google for its efforts.
Proximity marketing is more relevant than ever. Physical stores continue to exist and ad relevance is crucial especially because of how important customer delight is over mere customer satisfaction. 71% of respondents said they would prefer ads that are tailored to their personalized interests and relevant to where they are.
Google Nearby was just one of the many channels available to receive beacon notifications.
Although Google Nearby Notifications will be discontinued, here are exciting alternatives that address all of the issues with Google Nearby while still delivering a great consumer experience:
Let’s evaluate each of these options for your business –
Beacon campaigns integrated with brand apps are the best performers. This is because these campaigns are extremely relevant and contextual. Also, the user has absolute control over what notifications she receives — either turn off notifications or uninstall the app if they find it irrelevant.
Beaconstac’s NearBee app initially released on iOS was created to circumvent a two-fold problem. iPhone users had to download different apps for different businesses in order to receive beacon notifications and brands had to create an app that could scan for beacons and deliver notifications, a tedious task requiring significant developer effort.
NearBee was created to deliver the perfect beacon marketing experience on both Android and iOS.
NearBee solves all the problems that Google Nearby Notifications may have posed. It is intuitive, gives the user a rich experience and is contextually relevant.
1. NearBee delivers active notificationsOn Google’s Nearby service, all notifications are silent notifications delivered directly to the notification tray. That means a user can potentially miss out on a relevant opportunity because the notifications do not send them any sort of alert.
However, with NearBee, users are alerted either through a vibration or an audible alert when they receive notifications. This means they will no longer miss relevant notifications or miss out on exciting deals and offers.
2. NearBee delivers a rich user experience unlike Google Nearby NotificationsOn Nearby, all a user was able to see was a title and a description which would most likely be cut off because of the character limit and not know what the notification was about until they clicked on it.
On NearBee, the user is able to see the entirety of the campaign by force-touching the notification which lets them know what is around them without having to open another tab on their smartphone
3. NearBee does not send duplicate notifications
Google Nearby notifications may have been a source of annoyance to several consumers because as long as they were in the range of a beacon, they would keep receiving the same notification over and over even if they did not find it useful or relevant.
However with NearBee, once a consumer opens a notification, they will not be bothered by that same notification again unless they re-enter the range of the beacon. For instance, if a user is in a cafe all day long, he/she will not receive the same notification once it has been viewed.
4. NearBee delivers notifications to the lock screen
Google Nearby notifications were only available in the Nearby section of settings and did not appear on the lock screen.
But, with NearBee all notifications appear on the lock screen of Android and iOS devices.
Give NearBee a shot now, and tell us what you think we can do better. We look forward to working with all ecosystem players to accelerate proximity marketing around the world.
Talk to us about how you can make the shift from using Google’s Nearby service to NearBee for Android.
In our continued mission to enhance proximity marketing for you, we have introduced other proximity marketing technologies such as NFC and QR codes. Unlike beacons, they do not require an app.
Originally published on blog.beaconstac.com.