Formative Study Illuminates the Path to Intuitive Chatbot Customization
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Gain valuable insights from a formative study conducted with industry professionals, shedding light on the challenges users face when writing principles for chatbots. Discover the three crucial design goals identified for ConstitutionMaker: aiding users in recognizing ways to improve chatbot responses, simplifying the conversion of user feedback into specific principles, and enabling seamless testing of principles. Delve into the classification of principles, distinguishing between unconditional and conditional types, with further insights into fulfillment within single or multiple conversational turns.