Interactive Contact Center

Revamp customer service with AI in cloud contact centers. Explore AI chatbots, voice assistants, and predictive analytics for enhanced efficiency & satisfaction

The Evolving Role of AI in Cloud Contact Centers

This guide is my “Power Virtual Agent in a Day” - Workshop Exercise Skript and a good starting point to explore PVA.

Step-by-Step Guide to Building Your First (Voice) Bot with Microsoft Power Virtual Agent

How to Manage Customer Service on a Shoestring Budget

Customer Service is a Function of the Entire Company

In part three of the series. I will cover about the recently launched Amazon Connect<em>. </em>Here is <a href="https://hackernoon.com/how-can-my-business-benefit-from-aws-pt-1-214220b996ce" target="_blank">part one</a> and <a href="https://hackernoon.com/how-can-my-business-benefit-from-aws-pt-2-which-storage-service-to-use-7723e4bd5f16" target="_blank">part two</a>. Make sure you follow <a href="https://medium.com/@hackernoon" data-anchor-type="2" data-user-id="4a8a924edf41" data-action-value="4a8a924edf41" data-action="show-user-card" data-action-type="hover" target="_blank">Hackernoon</a> and me (<a href="https://medium.com/@heyfebin" data-anchor-type="2" data-user-id="75a616711f4e" data-action-value="75a616711f4e" data-action="show-user-card" data-action-type="hover" target="_blank">Febin John James</a>) so that you won’t miss the later part of the series.

Amazon Connect : How can my business benefit from AWS Pt 3

The result is a convergence of advanced AI, decentralized Web3 design, and a brand with true cross-cultural resonance. Together, these elements open

Weed Launches Global Well-Being Platform Powered By AI

Resecurity’s GSOC solution resonated strongly with the event’s goals, demonstrating how advanced AI and VR capabilities could bolster NATO’s cybersecurity infra

Resecurity Introduces Government Security Operations Center (GSOC) At NATO Edge 2024

Bit-Chess aims to bring the world of chess into the decentralized crypto space, offering a unique blend of strategic gaming and blockchain technology. With a to

Bit-Chess Announces Its Presale For Decentralized Chess To Take The Center Stage

Measuring AI impact made clear: experiments, causal methods, and sanity checks to separate real improvement from coincidence.

A Practical Guide to Measuring Business Impact in AI/ML Projects

The Gladiator's are the three-time champions of the Abu Dhabi T10 League. The partnership marks another step in the ongoing convergence between Web3 brands and 

BC.GAME News Backs Deccan Gladiators As Title Sponsor In 2025 Abu Dhabi T10 League

Want private chats without corporate snooping? Discover 5 open-source messengers and support them with crypto donations through Kivach! 

5 Open-Source Private Messengers to Try for Free —and Support Via Kivach

With the onboarding of APIs, builder momentum and new IP, NEXPACE continues to drive efforts in turning players into builders and IP into ecosystems. 

MapleStory Universe Expands Infinite IP Playground Vision With Developer Tools & Legacy IP Expansion

BrowserTotal is a first of its kind browser security assessment tool conducting more than 120 tests to provide posture standing, emerging threat insights, URL a

Seraphic Security Unveils BrowserTotal™ - Free AI-Powered Browser Security Assessment For Enterprise

As an exhibitor that engaged with both frontline practitioners and top-level decision makers, INE

INE Security Alert: Top 5 Takeaways From RSAC 2025

 With a packed schedule of co-hosted side events, exclusive merchandise giveaways, and a vibrant social campaign, Whale.io is ready to introduce its thriving pl

Whale.io Sets Sail For Token2049 Dubai As Wristband Sponsor, Gearing Up For $WHALE Token Launch

Technology is making it difficult to focus, analyze, and think deeply about information. 

The Science Behind Cognitive Overload

 With over 2,000 registrations already confirmed, the event is set to be a landmark gathering for blockchain and meme enthusiasts alike.



MemeCore Announces “MemeX Festival: Be Yourself, Be Memorable” To Bridge Web2 And Web3 Communities 

Ever since the DeepSeek boom, all the leading AI companies have been updating their models and releasing their own AI agents left, right, and center.

DeepSeek vs ChatGPT vs Perplexity vs Qwen vs Claude vs DeepMind: More AI Agents and New AI Tools

The smart hotel is revolutionising the hospitality sector, one mobile check-in at a time. Features of this hotel are getting more sophisticated and imaginative.

Smart Hotels Are Promising to Fix Travelers' Woes

Maruti Techlabs offers end-to-end product development. Innovate, validate, and launch with our expert team guiding you every step.


Developing a Bespoke Roadside Assistance App with React Native

Learn to build your own web server with Python and the lightweight Flask framework. Its a beginner-friendly guide with step-by-step instructions

Building a Web Server with Python and Flask

Voice-based fraud detection offers safe authentication while improving customer service in banking and various industries handling customer calls. 

Customer Identification & Fraud Detection from Maruti Techlabs' Playbook: A Banking Case Study

This latest iteration introduces game-changing features, with Skill2Earn taking center stage in Season 1, accompanied by the Ranked Matches.

Roll1ng Thund3rz Unveils Web3War® v3.0: Pioneering The Future Of Gaming With Skill2Earn Dynamics

Learn everything you need to know about Web Design via these 367 free HackerNoon stories.

367 Stories To Learn About Web Design

Learn everything you need to know about Ux Design via these 220 free HackerNoon stories.

220 Stories To Learn About Ux Design

Business

Training and Consulting

We are a U.S. incorporated organization that offers nearshore work-from-hom...

INTERACTIVE CONTACT CENTER

http://www.iccbpo.com

501-1,000 emps

Since n.d.

Interactive Contact Center's stories on HackerNoon

The Evolving Role of AI in Cloud Contact Centers

Step-by-Step Guide to Building Your First (Voice) Bot with Microsoft Power Virtual Agent

Customer Service is a Function of the Entire Company

Amazon Connect : How can my business benefit from AWS Pt 3

Weed Launches Global Well-Being Platform Powered By AI

Resecurity Introduces Government Security Operations Center (GSOC) At NATO Edge 2024

Bit-Chess Announces Its Presale For Decentralized Chess To Take The Center Stage

A Practical Guide to Measuring Business Impact in AI/ML Projects

BC.GAME News Backs Deccan Gladiators As Title Sponsor In 2025 Abu Dhabi T10 League

5 Open-Source Private Messengers to Try for Free —and Support Via Kivach

MapleStory Universe Expands Infinite IP Playground Vision With Developer Tools & Legacy IP Expansion

Seraphic Security Unveils BrowserTotal™ - Free AI-Powered Browser Security Assessment For Enterprise

INE Security Alert: Top 5 Takeaways From RSAC 2025

Whale.io Sets Sail For Token2049 Dubai As Wristband Sponsor, Gearing Up For $WHALE Token Launch

The Science Behind Cognitive Overload

MemeCore Announces “MemeX Festival: Be Yourself, Be Memorable” To Bridge Web2 And Web3 Communities

DeepSeek vs ChatGPT vs Perplexity vs Qwen vs Claude vs DeepMind: More AI Agents and New AI Tools

Smart Hotels Are Promising to Fix Travelers' Woes

Developing a Bespoke Roadside Assistance App with React Native

Building a Web Server with Python and Flask

Customer Identification & Fraud Detection from Maruti Techlabs' Playbook: A Banking Case Study

Roll1ng Thund3rz Unveils Web3War® v3.0: Pioneering The Future Of Gaming With Skill2Earn Dynamics

367 Stories To Learn About Web Design

220 Stories To Learn About Ux Design

Representing this company? Click here to claim and customize this page!

Reviews About Interactive Contact Center

Interactive Contact Center WIKI

Apply to get your Tech Company News Page live on HackerNoon.com today!

Light-Mode

Classic

Newspaper

Minty

Dark-Mode

Neon Noir

Minty

HN StartUps