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Can AI Really Shake Up Old-School Businesses?by@gordonfrayne
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Can AI Really Shake Up Old-School Businesses?

by Gordon FrayneAugust 31st, 2023
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AI making strides but true disruption of established industries still limited Switching costs and institutional inertia create barriers to rapid change Regulatory hurdles and talent scarcity also constrain AI adoption Many critical tasks still favor human judgment over AI capabilities Legal and manufacturing case studies show gradual integration rather than overnight transformation Pragmatic assessment of AI's current abilities needed, not overhyped expectations AI can drive value by augmenting human skills, not just replacing workers Companies must thoughtfully adapt processes and culture to leverage AI With measured approach, AI can boost productivity and innovation long-term
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"Artificial intelligence is coming for your job." That's the common media narrative about AI disrupting entire industries these days. But is the threat real or still mostly hype? AI has made undeniable strides, but few established sectors have felt true transformation yet.

The promise is appealing - AI that can slash costs, boost efficiency, and think creatively. Companies are scrambling to invest in AI to gain a competitive edge. But while AI can optimize routines, automate simple tasks, and analyze data, it still struggles with flexibility, common sense, and big-picture thinking. Humans remain far better at handling complexity.


The truth is that deeply embedded human expertise, institutional inertia, and practical limitations on AI will prevent any overnight revolutions. Real disruption may be a decade or more away. But AI's march appears inexorable, so old-school businesses need to thoughtfully adapt.


Companies that strategically apply AI while leveraging workers' strengths will prosper. But those who ignore AI's potential or deploy it carelessly could find themselves in the dustbin of history. AI may not abruptly end your career yet - but the writing is on the wall.


AI's Progress in Key Sectors

There's no doubt that artificial intelligence has made major inroads across multiple industries. In software, AI techniques like machine learning allow for more automated coding, debugging, and testing. Rather than tedious manual reviews, AI systems can analyze code for vulnerabilities or suggest fixes.


AI is also being applied in real estate for automated property valuations, predictive analytics, and client prospecting. In engineering, AI can run physics simulations, optimize designs, and even propose creative new material combinations. Medicine, finance, manufacturing, and other sectors are also eagerly adopting AI solutions.


But while promising, these applications face major limitations currently. Most augment rather than fully automate human activities. For example, AI coding assistants still require extensive oversight and training by developers.


They cannot reason through complex logic like humans can. In real estate, though AI can aid pricing models, agents provide critical market knowledge and client relationships. Even AI's most advanced capabilities like imitation learning cannot recreate the full scope of human expertise and adaptable skills. These sectors are dipping their toes into AI, but wholesale transformation remains years if not decades away.


Why Disruption Could Be Slow


There are several key reasons why AI will struggle to rapidly disrupt established industries. Firstly, ripping out and replacing legacy systems and processes requires massive investment and risk. Large organizations are inherently resistant to change.


Regulated industries like banking and medicine also face scrutiny from oversight bodies, hindering fast AI adoption. Even if AI solutions can be implemented, they rely on access to vast training data. Most companies lack quality datasets covering the range of scenarios needed.


The AI talent pool remains quite limited as well. Demand far outpaces supply for machine learning engineers and data scientists.


Furthermore, many important tasks aren't suited for automation. AI still struggles with situational reasoning, empathy, and handling novel problems. Doctors, lawyers, engineers, and other professionals draw on years of training and experience-based human judgment.


Critical thinking and creativity remain human strengths. While AI can complement human skills, it cannot wholly replace jobs requiring adaptability, common sense, and advanced education. Rather than sudden disruption, the gradual integration of AI in supporting human roles is the most realistic scenario in the short to medium term.


What’s Happening in The Legal Industry?

The legal industry is actively adopting AI, but overall disruption remains gradual. AI-based tools excel at tasks like research, document discovery, and contract review - finding relevant materials much faster than humans. This brings undeniable productivity benefits.


Yet that only touches the surface of a lawyer's responsibilities. Representing clients requires advising them on nuanced legal strategies while arguing persuasively in court. AI cannot replace those interactive human skills.


Full legal automation also faces scrutiny over ethics and removing human accountability. If AI systems are involved in courtroom decisions, how can bias be prevented? And who is responsible if an AI tool makes an error with severe consequences?


Lawmakers and the public are wary of ceding too much legal judgment to "black box" algorithms. While AI will continue handling routine casework, lawyers provide the reasoning and responsibility required for sound legal decisions. Significant regulatory and ethical considerations will prevent AI from wholly automating legal work for the foreseeable future.


What’s Happening in The Manufacturing Industry?


Manufacturing was an early adopter of automation via robotics. However, most assembly lines still require considerable human involvement. AI helps optimize manufacturing workflows - predicting equipment maintenance needs, analyzing supply chain issues, and adapting to disruptions.


Yet current robots lack the dexterity and judgment to handle fine assembly. They can repeat rote tasks but cannot reason through complex manufacturing processes. And given the expense of re-tooling assembly lines, full automation is prohibitively costly for most manufacturers currently.


Maintaining production quality also remains a very human task. Humans excel at fine sensory perception, allowing real-time quality checks. If defects arise, only human technicians have the adaptability to halt production, troubleshoot issues, and implement fixes.


While AI can augment humans by spotting patterns in production data, it cannot replace their intuition and on-the-fly problem-solving skills. Rather than AI abruptly replacing factory workers, a collaboration between AI systems and skilled human technicians will drive optimal manufacturing performance over the coming years.


Preparing for Disruption

Companies shouldn't bury their heads in the sand - AI adoption is steadily increasing. But they also can't believe the hype that AI will imminently transform their industry. The prudent approach is pragmatically identifying areas where AI could augment human efforts over the next 5-10 years. Realistic roadmaps for AI integration should be drawn up focusing on hybrid human-AI approaches.


Rather than framing AI as a replacement for workers, companies should encourage collaboration between staff and AI systems. Workers' skills and institutional knowledge remain vital assets even with AI in the mix.


Organizations should also invest in change management and training to help employees adapt as AI takes on certain tasks. With careful planning, AI can boost productivity and innovation rather than simply eliminating jobs.


Maximizing AI's potential requires organizational changes too. Companies need to break down data silos, improve data governance, and address biases in datasets. Scaling AI also means establishing robust model monitoring to spot errors and maintain quality control.


While it takes investment and commitment, companies that build a thoughtful foundation for AI integration will gain a long-term competitive advantage.



Key Takeaways: Can AI Really Shake Up Old-School Businesses?


The specter of AI displacing human jobs makes flashy headlines. But the reality is far more nuanced. AI is making inroads, yet still has major limitations. And industries have inertia that prevents overnight disruption. This context is key for business leaders weighing AI investments.


Rather than either AI hype or doomsaying, pragmatic assessment is needed. AI can generate huge value - if thoughtfully implemented and combined with human expertise. Companies that dismiss AI risk obsolescence. But those expecting AI to magically transform industries soon will also be disappointed. Patience, strategy, and vision are required to integrate AI successfully.


The upshot? AI will substantially reshape business and work over the long term. But its march into daily life will be steady, not sudden. With measured optimism, proactive planning, and savvy execution, companies can harness AI to amplify human potential. The future remains bright for both machines and people. But only by working in concert.