Building Powerful Bots with Power Virtual Agents' Custom Entities and NLU
Too Long; Didn't Read
Power Virtual Agents is a virtual digital assistant SaaS Solution that uses Natural Language Understanding (NLU) to comprehend user intentions. NLU enables the bot to detect trigger phrases and identify entities within a user interaction, from phone numbers to zip codes and even names. Power Virtual Agents offers a range of pre-constructed entities, allowing it to recognize a variety of commonly used data in conversations.