Too Long; Didn't Read
You’ve been hearing from your sales and support teams that customers keep asking for their Acme data to sync with your app. It’s incredibly helpful to have a series of “When*foo* then *bar*” statements. Figure out how configurable you need to use the integration to handle customer data. Do you need a “dead letter queue” to store data that causes your integration to error out so your devs or support folks can examine the bad data later?