Communications wrangler Loves a good story. Formerly talking up devs @pusher
For the last year, we’ve been hard at work scaling our infrastructure and developing new features based on the feedback we received from more than 8,000 beta testers. Today we are excited to announce that Chatkit is generally available.
Chatkit is a set of APIs that enables you to build bespoke in-app messaging inside your mobile and web apps. It comes with out-of-the-box features that your end users expect to see in any in-app chat such as:
… and more, so you don’t have to reinvent the wheel.
We’ve set out to build Chatkit based on the feedback of our Channels users that were fed up with the lack of extensibility and customisability of off-the-shelf solutions like Zendesk Chat and Intercom, or messaging platforms such as WhatsApp and Facebook messenger. They wanted to build a chat experience that fits their business needs and own their own data.
Philip Butkiewicz, CTO, Kenja Corporation, the most advanced enterprise cloud collaboration platform provider in Japan shared his experience:
“We were impressed by Chatkit’s simplicity as we were able to go from zero to a custom chat solution in just a few days. Pusher’s JS library was perfect for us to get up and running quickly — and it gave us the ability to cater to our customers’ specific UX needs.”
Right after the beta launch, we heard requests from developers for more SDKs — so we released both new client and server SDKs. We also added some new features that bring even more out-of-the-box functionality such as:
We’ve also added some new SDKs, and updated the existing ones:
We have a roadmap packed with features to help you build the in-app experience your users want.
Here is a small teaser of what is coming out in the next few months:
As always, we’d love your feedback, so let us know what you think! You can reach out to us at email@example.com