Too Long; Didn't Read
Modern-day chatbots enable meaningful conversations between humans and machines but also help accomplish useful tasks that would otherwise require human intervention. Microsoft CEO Satya Nadella was quoted saying “Bots are the new apps” during a 3-hour keynote to kick off the company’s Build conference. Today, bots are doing everything from chatting with users on Facebook Messenger to reducing carbon footprint and helping employees be more productive. We're going to look at some popular ways bots are used in the enterprise today.