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Over the past few years, the logistics industry has seen more transformational change than it has in perhaps the entire previous century. Always on and always connected, today's customer demands fast, integrated, and personalised experiences via diverse channels that comply with the latest personal safety requirements introduced by the pandemic. To keep up with high volatility in supply and demand and remain resilient, businesses in logistics need to transform their operations and workflows.
Companies will have to reconsider their business ecosystems and optimise all the essential processes and infrastructure, from warehouse automation and opening new parcel-delivery bases to developing delivery networks, integrating with third-party vendors, and adjusting their marketing and brand development activities. Moving forwards with your digital transformation, you need to scope out logistics and supply chain technology trends, assess their potential within your business environment and select those technologies that could meet your specific business needs. Here's a review of the key logistics and supply chain trends of 2022 to help T&L leaders decide on their innovation strategy and what technologies to invest in.