Too Long; Didn't Read
“The art of communication is the language of leadership.” — James Humes
In retrospect, all my successful projects were the ones where I overcommunicated everything.
There was no room for assumptions and different expectations. Therefore — everybody got exactly what they expected. No ambiguity, no disappointment, no pressure for the team, and a happy client.
Retrospective
There’s a common pattern when success is not the outcome:
Your client adds “one more thing”, just before you planned to go live, which breaks your solution architecture apart. As a result — refactoring, unstable product, delays, overtime;
A couple of “edge cases” appear, breaking your happy flow. As a result — more refactoring, pressure, bad coding practices, deadline delays, lower profit margin;
Requirements are poorly described, leaving room for individual interpretation. As a result — the client’s expectations are not met, gaps in understanding, more delays.
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