AI as a product >> AI as a technology

Too Long; Didn't Read

Some time back, a few friends of mine built a sleek sentiment analysis tool. The tool accesses a stream of tweets around certain keywords, and it can tell you the tone, direction and sentiment of the tweets — along with the impacts these tweets or tweet-storms are having. Such systems have existed in the past as well, but yeah — I have had a look at their system, and I got to say, its much more powerful, robust and accurate in its analysis than any of the other tools I have seen in past. Neat, right? Maybe. If only they can answer one question for me — So??