Too Long; Didn't Read
6 examples of outsourcing failures and how businesses can avoid similar fates. IBM-Queensland disaster cost 16,000 percent more than originally projected. J.P. Morgan fired IBM in the middle of a seven-year, $5 billion IT contract and chose to bring IT efforts in house. Virgin Airlines and Navitaire provided Virgin Airlines with outsourced internet booking, check-in, and boarding software. Both times, it took them nearly 24 hours to get back up and running.