5 Tips to Prepare Your Customer Service for Holiday Shopping Seasonby@joannacs

5 Tips to Prepare Your Customer Service for Holiday Shopping Season

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As the holiday shopping season approaches, sales volumes and turnover are expected to increase sharply. While this is a positive trend, it can also be a challenging time for companies that have not adequately prepared their customer service team for the surge in holiday traffic. To ensure a smooth and rewarding shopping experience for consumers, businesses must take proactive steps such as maximizing staff training and creating a deliberate FAQ. These actions will help in building lasting loyalty and satisfaction during this period.

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Joanna Clark Simpson

Joanna is a Head of PR & Marketing at PissedConsumer.com. She specializes in marketing and customer service.


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by Joanna Clark Simpson @joannacs.Joanna is a Head of PR & Marketing at PissedConsumer.com. She specializes in marketing and customer service.
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