Shared with my team the other day in Slack …
Why we write tickets
So if we get sick, a teammate can help us out
To help us decompose our work into small pieces
As a placeholder for a real-life conversation
To keep track of how we resolved the issue
To make our standups effective
To point out dependencies
To reflect on the mix/makeup of our work during retros
Self-discipline. Don’t take on too much. Try to do one thing at a time Why we DON’T write tickets
To track our time
To compete with other team members
To show managers we’re busy
To make managing people possible
To report status, or % complete
Because Jira is fun to use
External discipline
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