We were pretty late to implement Slack — We implemented it something like a year ago, and it’s been working pretty well, up until now.
Before I go on about why we ditched Slack for basecamp, maybe it’d make sense if I shared a little bit about who we are, what we do and how we do it.
We’re a small SaaS company of about 12 people and thousands of customers. We have one product (http://helpjuice.com), that we sell, and make around 7 figures in annual revenue.
We’ve been doing “this” for exactly 5 years now.
Throughout the years, we tried email (when it was just me, sending myself emails as to-do items), basecamp (when we hired ~2–3 contractors), Trello, Hipchat, Hipchat + Trello (roughly when we were ~6 people), then Slack + Trello (~8 people), and now I’m honestly quite sick of it.
Here’s how we’ve been working so far;
Once someone joins a company, we devote maximum attention to bring them up to speed with everything, and then start assigning them a bunch of tasks, and use Slack to communicate.
The problem with Slack is:
While a lot of my points may sounds silly to someone using Slack, I think the beauty of Basecamp 3 is that it solves all these problems so well that you end up totally resonating with the viewpoint of having Project Management tools also be a place where: you can understand what’s going on in your company, have 1–1 convo’s re. specific topics, aswell as have a general chat & talk to your team mates.
I really like the idea of having mini-projects (e.g.: we have one for our ‘knowledge base’, where we talk about what content we’re going to write, how we’re going to structure it, design it — and actual work gets done there, rather than just talk)
Goodbye Trello, Goodbye Slack. Hello Basecamp 3.
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