Why Service Desk Is an Essential Component of Collaborationby@topdesk
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Why Service Desk Is an Essential Component of Collaboration

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Top three barriers to successful collaboration are: A lack of clear vision from leadership and a siloed organization with a lack of inter-departmental working. Technology will help you meet your goals, but technology is at the bottom of the barrier list. Senior leadership drives successful collaboration, and their behavior sends a massive message to employees, authors say. Technology enables change and automation is not a separate thing, they say. Automating and adapting business processes and realigning business models are fundamental to collaboration. It needs to facilitate the digital translation of meeting rooms.

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Ruben Franzen

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