Too Long; Didn't Read
Digital transformation projects provide opportunity to redesign business model to sustain in highly competitive business atmosphere. Organisation should not only digitise their operations, but they also use digital technologies to re-engineer their existing business process to meet customer expectations. A knowledge base platform is a great tool to create, share and manage technical documents, handbooks, API guides, case-studies, and use-cases. It is very important for organisations to democratise access to these artefacts and retain corporate knowledge.