Too Long; Didn't Read
Many low-code platforms promote the idea of relieving overburdened professional developers with citizen developers. The idea is to shift a large portion of application development to super users in each department. But does utilizing citizen developers really eliminate backlogs, or does it just shift the workload to create backlogs in other departments? With the additional responsibilities of supporting citizen developers, IT will be tasked with additional duties they did not have before. It ultimately doesn’t truly address the original reason for IT backlogs.