The Instagram of Trust: How to Redesign the Architecture of Trust in Productsby@agazima
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The Instagram of Trust: How to Redesign the Architecture of Trust in Products

by Agnieszka Zimolag10mMay 23rd, 2019
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Technology is creating new ways for us to interact, ways that require putting our trust into people, companies, ideas that we don't know. Broken trust is an area ripe for disruption and redesign. More and more brands are asking people for trust based on their promises and by being transparent about its policies. But the psychology of trust works quite differently. We are surfing on the verge of the illusion of the trust that has been mastered to perfection by mouth-watering design, convincing content and first customer bonuses.

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Agnieszka Zimolag

Agnieszka Zimolag

@agazima

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Agnieszka Zimolag@agazima

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