The systems that power modern business (cloud platforms, CRMs, and sprawling integrations) have also exposed organizations to rising risks. Compliance violations, security breaches, and fragmented access controls have become persistent threats. The challenge now comes down to building systems that can scale fast and well without putting sensitive information at risk. It is within this demanding landscape that Srinivas Potluri has built his career. As director of engineering and solutions architect at Express Global Solutions and founder of data management platform DonkeyApp, Potluri has become a key figure who understands both academic research and enterprise technology. Srinivas Potluri His work in security, zero-trust identity management, and data governance reflects a technical understanding of complex systems and how to apply them in real life, showing how academic ideas can lead to practical solutions protecting critical systems worldwide. Potluri’s Early Work Srinivas Potluri’s career began at Technosphere IT Solutions, where he immersed himself in enterprise integrations, middleware, and application servers. Those early years gave him a strong technical foundation, but they also gave him an understanding of the security needs that enterprise technology typically carries. While advancing into cloud security and engineering roles at companies like Datalysys, he began publishing peer-reviewed research focused on zero-trust identity frameworks, intrusion detection systems, and policy-aware data governance. His work appeared in multiple important journals, including the International Journal of Artificial Intelligence, Data Science, and Machine Learning, as well as the International Journal of Emerging Research in Engineering and Technology. Potluri’s publications quickly gained traction in academic circles. For him, each paper started as a theoretical exercise, albeit with the potential to be “a blueprint for future enterprise resilience,” effectively acting as a way to offer organizations a path to implement security architectures that could properly tackle real-world threats. This academic recognition laid the groundwork for the work he would carry out in the future: working so that security frameworks would not remain confined to research libraries but would influence the systems used by governments, healthcare institutions, and enterprises worldwide. Making Salesforce More Approachable With DonkeyApp The turning point came with the development of DonkeyApp, an AI-powered Salesforce data management platform built under Potluri’s leadership at Express Global Solutions. DonkeyApp Express Global Solutions For years, enterprises had relied on Salesforce as the backbone of operational data, yet the very scale and complexity that turned it essential also introduced serious risks, mainly that organizations wind up struggling with fragmented access controls, inconsistent compliance practices, and cumbersome manual processes for generating and auditing queries. These challenges are acute in regulated industries as well as governmental institutions, where a single misconfigured permission or overlooked anomaly could lead to major breaches or violations. Drawing on his years of research in data governance, Potluri envisioned a platform that would automate the most time-consuming tasks while embedding security at every layer. That led to the creation of DonkeyApp, which introduced natural language–driven SOQL query generation, allowing non-technical users to retrieve complex Salesforce data simply by asking a question. Behind the scenes, models powered by AI ensured each query adhered to compliance rules, greatly minimizing the potential for someone accessing without authorization or exposing private data. The platform also established secure cross-Salesforce connections, eliminating the blind spots created when enterprises operated multiple, siloed Salesforce instances. By integrating AI-based compliance monitoring, DonkeyApp provided continuous oversight rather than inconsistent, after-the-fact checks, effectively transforming data governance from a reactive burden into a proactive safeguard. Acting As A Judge And Mentor Potluri has built a reputation for leadership that extends across multiple professional communities. At Express Global Solutions, he established a secure-by-default engineering culture, mentoring engineers and architects on how to integrate AI into compliance and security standards. He has also spoken at multiple ITServe meetings, sharing lessons with technology professionals on how the cybersecurity space may be affected or influenced by technologies like ML. As a judge for the Globee Awards and the Business Intelligence Group’s Sustainability Awards, Potluri has evaluated new developments in security enterprise software, lending his expertise to recognize technologies shaping global standards. This dual interest in mentorship and academic review reflects a leadership view that prioritizes accessibility and knowledge-sharing. As he has expressed, “True leadership is not measured by the systems you build, but by the people you inspire to carry the mission forward.” Through these efforts, Potluri has influenced not only the products and frameworks his teams create but also the professional ecosystem that will continue building them. The Next Frontier Of Security And Its Intersection With AI Looking ahead, Potluri envisions a future where agents continue affecting both enterprise and government systems. As identity increasingly defines the enterprise perimeter, these systems could detect credential compromises, insider threats, and access anomalies to stop breaches ahead of time. He also plans to expand DonkeyApp globally, which he considers an important move to help government agencies, regulated industries, and defense contractors worldwide benefit from secure, AI-powered data management. At the same time, he remains committed to academic research, continuing to publish on zero-trust identity management, policy-aware governance, and explainable security models. remains committed to academic research Underlying these goals is a consistent mission: to make AI both intelligent and trustworthy, protecting critical infrastructure while enabling the efficiency modern enterprises demand. Srinivas Potluri’s work illustrates how technical expertise, when combined with a commitment to accessibility and security, can shape the future of enterprise technology in ways that serve both industry needs and national interests.

This story contains new, firsthand information uncovered by the writer.

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