Too Long; Didn't Read
Though there is a tendency to use the terms interchangeably — unless of course, you are a product marketer who should know better — there is an important distinction to be made between a product and a solution that should be understood and respected. This distinction affects the ways that employees of all stripes think about the organisation, the work that it does and the outputs that it generates, as well as the ways that the organisation is perceived by its customers.