Artem Sapegin

@sapegin

No complaints policy

January 27th 2018
Photo by yours truly

I love the open source community, especially the React ecosystem. Most of the folks there are supernice and helping each other. But sometimes something goes wrong.

I value my time and even more I value my mental health. I want to continue contributing to open source and avoid burnout. I try to be nice and helpful to every user of my projects. But sometimes it’s hard.

Every time I see or feel that someone is complaining about my project or my actions, or any unhealthy behavior towards me or other users, I immediately lock the conversation, or even block the user. I see it as the only way to continue working on open source.

There are many ways you can make folks in the open source community happier:

  • new feature specs (better than just ideas because they’re often not actionable);
  • detailed easily reproducible bug reports;
  • any maintenance help, like answering questions on GitHub, Stack Overflow or Twitter.
  • bugfixes;
  • new features;
  • docs improvements.

Other people are experiencing similar issues:

Let’s keep this community healthy and friendly!

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