Remote working has been on the rise for years with many companies, some as a benefit given to employees for a work-life balance. Today, millions of people around the world have newly started working from home (WFH) because of the COVID-19 coronavirus outbreak.
Some companies do not advocate WFH as they believe people cannot work without supervision, so they adopted a controlling and micro-management culture. However, which is a more productive environment for employees? The home office or the office office? This coronavirus season gave us a good opportunity to find out.
The situation may extend for weeks or even longer. Nonetheless, it is a great opportunity for a lifestyle change. There will be no rushing to leave home and skipping breakfast so that you will not miss the train.
A joint reported by Buffer and Angellist surveyed more than 3,500 remote tech workers, has found that the top benefits of WFH are a flexible schedule, the ability to work from anywhere, and not having a commute.
On the other end of the scale, the challenges of team collaboration and communication becomes apparent when team members are dispersed in isolation. They also feel constantly attached to work while distracted by things at home.
WFH is awesome. To some, it may seem newfound freedom, but along with it comes responsibility as well. To transit into this new way of working, here are some helping hand tips:
Be disciplined. It is important to cultivate strict routines or working hours but also be kind to yourself. Wake up at the usual time and do the usual routine. For me, I use the time usually spent on commuting to read or stretch my legs.
Dress properly, do not wear pajamas. The dressing can influence moods and attitudes, so dress in proper indoor attire.
Set work hours. WFH allows flexibility in work time, but start and end work timing should be as routine as possible. Enforce a hard stop at the end of the day, and plan for personal errands after that. Setting a target end time will dictate expectations and increase productivity.
Create a good routine with short exercise breaks. I personally feel that moving and stretching my body energizes the brain. The truth is, endorphins are produced when exercising, which increases happiness and interest levels.
Have a daily standup meeting with your team. This can be done remotely (whether standing or sitting), just maintain the essence of keeping it short, and keeping team members accountable to one another in respective tasks.
Have more social interactions. WFH can be lonely, so I do plan virtual coffee breaks with co-workers (with a real fragrant cup of coffee). Keep talking to people so I do not feel isolated.
Over-communicate. WFH means I cannot walk by a colleague to say something. If the matter is urgent, I usually do redundancy in communication. For example, after an email is sent, I would also send a text message to the recipient, or leave a ping on Slack.
Use emoji. Text messages usually look more formal and serious on its own. Keep messages positive, sometimes I would like to lighten the mood by adding a smiley. It makes a world of difference saying DONE or done :-)
Keep the television turned off; it is a big distraction. The radio or YouTube music might be better if you are the type who works well with some background music. Relaxing jazz creates an unwinding mood, whereas video game soundtracks keep the energy level high.
Stay off Social media. We are all guilty of this one from time to time, and social media can be one giant time-drainer if I am not careful.
Separate space to work from space to rest. You should not work in the bedroom (the bed is so comfy! And it gives you backache), and also not in the kitchen (I have full access to all the snacks! And it upsets your diet).
Leave Home. If temptations are too distracting, go to a WiFi-enabled cafe like Starbucks. A new environment is also a great stimulant for creativity and attention.
Keep a daily checklist. Whether you work in the office or from home, it is essential to schedule for the day and keep track of daily tasks.
Use online tools. There are many freewares to improve productivity:
Video conference: Skype, Zoom, Google Meet, Cisco Webex
Tasks and project management: Air Table, NovaTools, Trello
Team communication: Whatsapp online, Slack, Workplace by Facebook
Shared documents: Dropbox, Box, GoogleDrive
Schedule frequent short breaks. Although taking breaks might seem counterproductive, research has shown that taking short breaks can actually increase productivity and creativity levels. Go get some fresh air outdoors, listen to the birds, enjoy the breeze, take time to smell the flowers, connect with nature in a short walk or cycle.
Avoid work creep. WFH can be invasive to personal life. Without scheduled work hours, work can creep into home life and personal errands can creep into work hours. Do not mix household chores into work hours.
Prepare a conducive workspace. Apart from having a high-speed internet connection and a reliable router, get a comfortable chair and reserve a quiet space to be able to do focused work. I have converted the guest room to a home office with ergonomic chairs, extended monitor screens, full suite of stationery and a printer. Most importantly, it is well lit and ventilated.
Use a comfortable headset or earpiece for calls. It is a good habit to mute your microphone during conference calls (unless you’re speaking) to minimize the amount of audio feedback and random sounds that interrupt the conversation. Other hacks include: lower video resolution when the network traffic is heavy, use collaboration tool to share screen but get audio through the phone.
Keep children in your plans. Due to school closure, children may also be around at home. Plan and schedule some activities to occupy them while you work. Have staggered lunchtime to spend with children; for instance, a husband can have a lunch break at 11 am-12 pm, wife breaks at 12 pm-1 pm, so 2 hours are spent with children. For all we know, working with children around us might become the new norm from this season on.
Get family support. I am fortunate to have my mum to watch over the little ones in the day, along with a domestic helper to do the chores, so my wife and I can focus on work.
WFH is great for work-life balance; it increases ownership and performance. It trains people to be focused and disciplined. I look forward to seeing the productive benefits of trust and empowerment.
Everyone’s situation is different in home environment, personality and habits. My advice is to ignore any tips that clashes with your personal beliefs. Tailor the most effective way of working for you and keep practicing until it becomes part of a lifestyle or culture.
Once a new way of working has been established all over the world, it might be hard to go back to the old ways.