Workit Health Sets National Standard in Telehealth Addiction Care

Telehealth addiction treatment was once seen as a stopgap, a temporary fix for a system stretched thin. Now, Workit Health is redefining what’s possible, setting benchmarks that other providers strive to match. Their model, built on privacy, clinical rigor, and real-world outcomes, has become the gold standard for virtual addiction care across the United States.

Patients no longer need to drive hours to a clinic or wait weeks for an appointment. With Workit Health, care arrives through smartphones and tablets, reaching people in rural towns, busy cities, and even inside hospital rooms. The company’s research arm, Workit Labs, publishes findings that regulators, insurers, and clinicians now use to measure success and shape policy.

Clinical Outcomes That Speak Volumes

Sixty-two percent of rural patients remain in treatment for 3 months, compared to 50% in other telemedicine programs. Ninety-nine percent of participants test positive for buprenorphine at every checkpoint, proving near-perfect medication adherence. These numbers are not just statistics—they represent lives saved, families reunited, and communities strengthened.

Seventy-nine percent of patients test negative for unexpected substances, yet Workit Health’s harm-reduction philosophy ensures those who do not remain engaged in care. Unlike punitive models that discharge patients for imperfect abstinence, Workit Health keeps them active and progressing, reducing the risk of relapse and overdose. Every percentage point gained in retention and adherence is a victory in a national crisis.

Research That Drives Change

Worktit Health’s research appears in top-tier journals, including JAMA Network Open and the Journal of Patient Experience. Their August 2025 study on pharmacy barriers revealed that 30% of telemedicine patients cannot access buprenorphine, a systemic flaw now being addressed by policymakers. July 2025 research on virtual backgrounds and clinician attire influenced how clinics across the country design their telehealth protocols, proving that small details can impact trust and engagement.

March 2024 findings on perinatal care showed that 94% of pregnant patients remained engaged through six weeks postpartum, a rate unheard of in traditional models. Every participant tested positive for buprenorphine after delivery, demonstrating near-perfect medication adherence. These outcomes have been cited in federal guidelines and referenced in state health department training manuals.

Setting the Bar for Whole-Person Care

Workit Health’s approach is not just about medication. Patients receive therapy, coaching, and peer support through a single platform, addressing root causes and co-occurring conditions. Seventy-eight percent of members beginning opioid treatment carry depression diagnoses, and eighty-one percent screen positive for anxiety. The company’s integrated care model recognizes that addiction rarely travels alone.

The founders, Robin McIntosh and Lisa McLaughlin, built Workit Health after navigating America’s fragmented addiction infrastructure themselves. Their lived knowledge shines through features that anticipate patient needs—secure messaging, evening and weekend availability, and virtual peer support groups. Each percentage-point gain in retention translates to lives salvaged from the overdose crisis, claiming more than 140 Americans daily.