TLDR
The company has announced its plans to close down text, data, and voice functionality. Blackberry has missed many opportunities to expand its business - lack of innovation, same keyboard stuff (since 2003), and wrong decisions on operating systems, especially merging BBM with hardware have been the cause of their downfall. The company should have updated their product and learned from other tech companies because, in those days, Samsung and HTC had produced their touch screen models. Their leading purchasers were corporate and government users. They even tried to change the name RIM to Blackberry (spoiler alert: this change didn't alter its fortune).via the TL;DR App
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