Where are the Chatbots and What is the Progress and Limitation of Virtual Assistants [2020 Edition]

Written by emil-hovgaard | Published 2020/02/23
Tech Story Tags: chatbot-development | chatbot-conversation-quality | customer-support-chatbots | chatbot | conversational-ai | digital-assistant | microsoft-power-platform | hackernoon-top-story

TLDR Chatbots are software programmed to respond and provide information while operating behind a chat interface. They are useful for customer support, to direct toward informative resources or even to give information before transferring to a real agent. Microsoft's Power Virtual Agents (PVA) is a tool that allows anyone, even the least tech-savvy ones, to easily set up complex chatbots. The following post will dive into how chatbots have evolved over the last decade and explore a few of the tools currently available to develop a digital assistant.via the TL;DR App
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Written by emil-hovgaard | Unleashing the power of technology
Published by HackerNoon on 2020/02/23
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