TLDR
Conversational artificial intelligence is being used by businesses to facilitate communication between computers and humans. It has significantly changed the way industries interact with the customers in a frictionless and convenient manner. According to a report, the Conversational AI is estimated to grow into a $15.7 billion market by 2024. Businesses are increasingly plugging conversational AI into their customer support for faster customer on boarding, better retention rates, and shorter claims cycle. At a narrative level, businesses get to know their customers through the insights they derive from thousands of messages.via the TL;DR App
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Written by kritagyapandey04 | Kritagya is a technical as well as a creative content writer at CallCenterHosting.
