To write this text, I approached everyone from our CTO to product owners and managers of our projects at Scale Final to give you as comprehensive a picture as possible. And just to be clear: I'm not mixing anything up.
On the one hand, as a startup, we spend a lot of time building the bark of all processes, not looking for trends and trying to stay ahead of the competition. But because we love the fast pace of work and technological progress and ultimately develop products ourselves, we know what’s happening in the world.
This is also reflected in our slogan: 'The world moves fast. But we are faster.' So you've come to the right place if you want to learn about technology trends and how they are implemented by a real team.
All the experts I spoke to agreed on one thing. You guessed it. AI, namely LLM, is the most important tech trend of 2024 that will eclipse everything else.
1. LLMs in Product Development
a. Programmers are increasingly turning to LLM tools such as copilot for various tasks.
AI assistants don’t just write a new code for you. With copilot, developers interact with the entire software development lifecycle differently. LLMs have fundamentally changed the game: from suggesting optimizations and refactoring existing code to debugging and explaining complex code snippets.
How Scale Final tackles this:
Of course, our development team has integrated LLM tools into workflows. We use these tools to understand our code base and development practices better. We have also increased our productivity. We can tackle more complex problems faster as AI provides insights and suggestions that are not immediately obvious to even the most experienced of us.
b. Managers use LLMs to streamline the vast amounts of information they deal with daily. From organizing project documentation to summarizing key points from meetings and reports, you name it, LLMs make information management a more easily manageable task.
How Scale Final tackles this: Our management teams use LLMs for a wide array of things: from auto-generated reports and formatting documents according to company standards to even email composition.
This not only saves our precious time but also ensures that all our communication and documentation are consistent throughout the channels, improving overall project management efficiency.
c. Product managers find LLMs to be powerful allies in the brainstorming process. By feeding LLMs with market research, customer feedback, and performance data, PMs can come up with innovative ideas for features, improvements, and even entirely new products.
How Scale Final tackles this: Scale Final's product managers use LLMs as brainstorming partners, that are challenging our ideas and assumptions. This AI-driven approach to ideation helps us discover unique angles and opportunities we might have overlooked to ensure our products remain competitive and meet the evolving customer needs.
d. Writers are perhaps the most obvious beneficiaries of LLM advancements. LLMs not only help with proofreading and finding references, but also with developing ideas, structuring articles, and ensuring that the tone and style of a text are consistent.
How Scale Final tackles this: Our content creation process and LLMs are interlinked. Writers at Scale Final use these tools to increase both productivity and creativity. Every piece of content is not only well-written but also well-structured. LLMs assist in everything from creating first drafts to final proofreading, making the content creation process more efficient and effective.
2. LLM in products LLMs are finding their way into almost every product imaginable, from customer service bots that can understand and effortlessly answer complex queries to personalized learning platforms that adapt to each user's pace and learning style.
What Scale Final does: We're integrating LLM into our B2B products that improve the user experience by automating their everyday tasks. This allows our clients' employees to focus on more strategic and creative tasks, but also significantly increases their satisfaction and productivity, not to mention have more rest.
A few more words on tech perspectives
Our experts agree that in the coming year, not only will the possibilities and applications of LLMs expand, but how companies and consumers perceive and interact with AI technologies will also change significantly.