There’s a temptation as a startup to try and hit the ground running. You can get caught up in attempting to be fast and first, particularly when it comes to product launches. If you are a product-first company, it goes without saying that you can’t overlook the importance of establishing a strong and scalable development team; as CTO of Fiat Republic, I know this all too well.
Focus on getting things right, rather than getting things out, and you’ll thank yourself down the line.
“You Build It. You Ship It. You Own It.”
Getting the first product build right
When building your first product, it's essential to define a Minimum Viable Product (MVP) that meets the core needs of your customers. This allows your team to focus on delivering value quickly, while also acknowledging the need for future iterations and improvements.
As we deal with payments and money, it's critical that our initial product build goes beyond a typical MVP and is fully functional from the outset. Having a clear blueprint allows us to understand what our customers want and how they will use the product, enabling us to address their needs effectively. Our team's expertise and deep understanding of customer pain points, coupled with constant communication and feedback from customers, are key factors in shaping the product's development. While the MVP should have minimal features, a well-defined roadmap ensures that we know which features to build upon and prioritize after its release.
It's crucial to establish a solid foundation for the core elements of the product, as these cannot be easily built upon or modified once the system is live and processing payments. To achieve this, we prioritize work streams and allocate resources strategically. Testing is an essential part of the development process, and each team member is given a sense of responsibility, following the principle of "you build it, you ship it, you own it."
It's important to acknowledge that technical debt is inevitable in any development process; there’s a strong chance that the very first line of code your developers write is your future technical debt. The key is to strike the right balance between speed and quality, which is essential for meeting time-to-market objectives. By understanding which aspects of the product can be compromised without jeopardizing the overall quality, we can manage deadlines effectively.
Transparent communication between tech and product teams is vital for aligning shared objectives and ensuring everyone understands the priorities and context behind feature development.
“Build a team, don’t just hire people”
Find new development hires through existing networks
First hires play a crucial role in shaping the foundation of your development team, making it essential to find the right people from the start. In the pre-launch phase, every week counts, and hiring hastily only to let someone go shortly after can be detrimental to your progress. Leveraging your network and relying on referrals can help ensure that your first hires bring both the technical skills and cultural fit necessary for your organization.
It's important to view this process as building a team rather than simply filling positions. This approach emphasizes the need to find individuals with the right qualities, skills, and alignment with your company's culture. The hiring process should be structured to assess potential team members holistically – considering not only their technical capabilities but also their ability to contribute to the team dynamic. At Fiat Republic, our process included an initial conversation, a technical discussion, a product-focused conversation, and finally, an evaluation of cultural fit. If you build a profile of your ideal hires, you can ensure that your team is well-rounded, capable, and ready to tackle the challenges of your startup.
“If it wasn’t written, it wasn’t said”
Building a culture of collaboration and communication
Building a culture of collaboration and communication is essential for the success of any startup, especially when it comes to remote workforces. A strong example and culture should come from the top, as it sets the tone for the entire team. When this foundation is in place, new members can easily buy into the established culture, fostering a cohesive and productive work environment.
In remote settings, overcommunication is crucial. Adopting the principle "if it wasn’t written, it wasn’t said" helps ensure that everyone stays informed and aware of important developments. Encourage team members to document everything and share their knowledge so that it is accessible to all. Only by putting thoughts and ideas into writing, is valuable information preserved, enabling the entire team to stay on the same page. This is especially vital for roles like Quality Assurance (QA), which need insight into an engineer's thought process to effectively test products.
Creating a culture of openness and transparency across the entire company is also important. In a startup, there should be an environment where everyone can ask questions freely and has access to information, fostering a sense of unity and shared purpose. This level of transparency will drive collaboration and contribute to your organization's overall success.
Launching a startup comes with a clear vision for a product that addresses a specific problem, and scaling up the development team is an essential part of bringing that vision to life. Having a well-defined product roadmap and a shared goal among the team members helps maintain momentum and fosters a culture of collaboration. It's crucial to assemble a team quickly to ensure they can establish a rhythm and work in harmony, which in turn leads to faster development and execution.
With competitors potentially working on similar ideas, the ability to execute effectively becomes the main differentiator for startups and is vital for gaining the trust of both internal and external stakeholders.