How To Prevent Your Customers From Leaving And Win Back The Ones Who Left

Written by marypeters | Published 2020/02/16
Tech Story Tags: customer-rentention | marketing | customer-success | marketing-top-story | how-to-win-back-customers | how-to-decrease-churn-rate | how-to-get-back-lost-customers | hackernoon-top-story

TLDR Dashly.io has published a list of tips on how to return customers. MarketingProfs: Churn and Retention rates are key indicators that provide insights into how you are doing with your current customers. Churn is those users who have stopped any interaction with you. Retention is your ability to maintain a long-term relationship with your customers. A 1% increase in the retention rate leads to an increase in profits, according to Price Intelligently.io. Dashly: If you have been working for a long time, and the churn rate is large or worse, it’s time to take urgent action.via the TL;DR App
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Published by HackerNoon on 2020/02/16
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